Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order is processed, you will receive a shipping confirmation email with tracking information.

Shipping Time

• U.S. Orders: 3–7 business days after processing
• International Orders: 7–14 business days after processing

Shipping times may vary depending on location and demand.

Returns & Exchanges

Due to the nature of hair products, all sales are final.

We do not accept returns, exchanges, or refunds.

Please review your order carefully before placing your order.

Order Issues

If you receive the wrong item or your order arrives damaged, contact us within 48 hours of delivery with your order number and clear photos.